ACCRETION DIGITAL'S Terms & Conditions

By choosing our services, you agree to adhere to the terms and conditions outlined below.

Welcome to Accretion Digital. By selecting our services, you acknowledge and agree to adhere to the following terms and conditions. These guidelines are designed to ensure clarity, efficiency, and satisfaction in our partnership.

Services Overview

We offer customized marketing and sales services tailored to meet the unique needs of your business. Our services range from strategic consulting to the complete outsourcing of your marketing and sales departments.

Payment Terms

  • Transparency: All service prices are clearly specified in your individual proposal and/or invoice. There are no hidden fees.
  • Due Dates: Payments must be made by the dates specified on your invoice. Late payments may incur additional charges.
  • Additional Services: Any services requested beyond those outlined in your initial agreement will be clearly itemized and billed accordingly.

Project Management

  • Timeliness: The project timeline greatly depends on your prompt feedback and cooperation. Delays in communication can lead to changes in the delivery schedule.
  • Single Point of Contact: We recommend designating a single point of contact from your side to streamline communications and decision-making.

Intellectual Property

  • Client Materials: You confirm that you have the appropriate rights for any materials provided for the project. Accretion Digital is not liable for any infringement issues arising from materials provided by you.
  • Ownership: Upon final payment, you gain ownership of the final delivered product. Accretion Digital retains ownership of all preliminary materials not included in the final version.

Use of Work in Portfolio

Unless expressly requested otherwise, Accretion Digital reserves the right to include completed projects in our portfolio and to claim authorship for promotional purposes.

Confidentiality

We treat all client information as confidential and will not disclose or reproduce your data without prior authorization, except as required to fulfill our contractual obligations.

Revision and Refunds

  • Revisions: You are eligible for up to 3 hours of free revisions on deliverables within 30 days of project completion, ensuring your satisfaction with our work.
  • Refunds: Refunds are available, minus the costs of labor and expenses already incurred. No refunds are issued for the initial deposit or for time spent on research, development, and administrative tasks.

Legal and Compliance

  • Governing Law: These terms are governed by the laws of the United States. Any disputes arising under these terms will be handled in an appropriate jurisdiction.
  • Amendments: Accretion Digital reserves the right to amend these terms at any time. Clients will be notified of significant changes.

By engaging with us, you agree to these terms, ensuring a clear and effective working relationship. We are committed to delivering high-quality services tailored to your business needs and look forward to a successful partnership.

ACCRETION DIGITAL'S FAQ

Frequently Asked Questions

What types of businesses do you work with?

We work with a diverse range of clients, including small business owners, healthcare professionals, and political figures. Our expertise allows us to tailor marketing strategies to meet the specific needs of various industries.

How do you determine which marketing platforms to use?

We analyze your budget and goals to recommend the best platforms for your business. Generally, Google Ads are ideal for high-quality leads, while Facebook Ads can be more cost-effective but may yield lower-quality leads. We aim to create a balance based on your specific needs.

What kind of reporting can I expect?

You will receive regular updates during our weekly meetings, along with monthly reports that include insights on website traffic, ad performance, and social media engagement. We also encourage you to reach out anytime for additional information.

Is there a minimum contract length?

No, we do not require long-term contracts. We believe in earning your trust on a month-to-month basis. However, we recommend allowing at least three months to see meaningful results.

How do you gather and implement client feedback?

We maintain a log of all client meetings and have standard operating procedures for collecting feedback. We conduct regular check-ins to discuss any concerns and adapt our strategies based on your input while continuously logging interactions for future reference.

What happens if a campaign does not perform as expected?

We proactively monitor campaign performance and, if results are lacking after 30 days, we analyze the data and present new strategies in the next meeting. Our goal is to ensure that you never go too long without a plan to enhance results.

How quickly can I expect to see results?

While some initial results may be visible within the first month, we recommend allowing three months to start seeing leads. For long-term effectiveness and consistency in your marketing efforts, we suggest a timeframe of one year.

Can I customize my package or choose specific services?

Absolutely! We offer flexible packages that allow you to select the services that best fit your business needs and budget. You can choose to hire individual team members or opt for a complete service package.

Do you sign NDAs?

We are happy to sign a Non-Disclosure Agreement (NDA) if you require it. Protecting your proprietary information is paramount, and we take steps to ensure confidentiality in all dealings.

Where is Accretion Digital located?

We are headquartered in Illinois, but our team operates 90% remotely, allowing us to currently serve clients across over 7 states in the United States and Canada. Our virtual model enables us to be accessible to future clients worldwide.