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FAQ's

Where are you based?

We are an Illinois based company but we have clients in over 7 states. Our team is 90% remote so we are used to working with different time zones.

What if I don't like my designs?

We have a 95% success rate. But, if you do not like your design we will refund you and retain full ownership of all the work.

Do you guarantee your work?

We cover any small revisions that may be needed on a design. When it comes to marketing we don't guarantee you new customers; but we do guarantee more website traffic.

What if I don't have any pictures/video?

We can find a photographer or video producer close to you to partner with us on your project. You can also find one on your own.

How long does a project take?

This depends on the size of your project. Most one-time small projects take 2-3 weeks and large projects can take 5-6 weeks.

Do you offer one-time services?

Yes we do, things like a logo or business card design is a one-time service. Some of our other services require monthly management.

Will I have to sign a contract?

We don't use contracts and you can cancel anytime. We outline exactly what's included with your purchase.

Can I switch to someone else later?

Yes, you will have access to everything we setup for you and free to let someone else take over anything we manage.

Can I pay you after you finish?

We charge upfront and it needs to be paid in full to get us started. We charge upfront so we can give you our best price.

Can you sign an NDA for my project?

Yes, this is very common with startup companies. We know how important it is to not let the competition get ahead.

How will I know it's working?

We will send you reports that track your website, ads, and social media. This way you know what is truly paying off and make informed decisions.

Can I ask you a question not on this list?

Send us an email or schedule a phone call so we can answer your other questions.